Content Design Manager
at
Mews

Erin O'Loughlin

Berlin, Germany

About the speaker

Erin is a seasoned content design manager specialising in user-centred content for B2B and B2C digital products. With over 15 years in UX design across design agencies and in-house teams, Erin has been both the sole UX writer, introducing and scaling content design practices, and a leader in building and managing content design teams. She currently heads the content design team at Mews, driving innovation in hospitality tech.

26 Sep
Talk

How to make UX Content Teams work in an AI era

Practical strategies for leading hybrid human-AI content operations in 2025 and beyond